Legal
Effective date: January 1, 2025. Please read these Terms of Service carefully before using Sidework Solutions. By accessing or using our platform, you agree to be bound by these terms.
By creating an account or using any part of the Sidework Solutions platform — including TipWise, VendorCheck, SchedulePro, and all related products — you agree to these Terms of Service and our Privacy Policy. If you are using the platform on behalf of a business, you represent that you have authority to bind that business to these terms.
Sidework Solutions grants you a limited, non-exclusive, non-transferable licence to access and use the platform for your internal business operations. You agree not to reproduce, resell, reverse-engineer, or create derivative works from any part of the platform. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
You must provide accurate and complete information when registering. Each account is for a single business entity. You may invite team members (managers, employees) to your account under the access levels you configure. You are responsible for ensuring that all users comply with these terms. We reserve the right to suspend or terminate accounts that violate these terms or engage in fraudulent activity.
Paid features are available through subscription plans billed monthly or annually. Charges are processed through our third-party payment provider. Subscriptions automatically renew unless cancelled before the renewal date. Refunds are issued at our discretion; contact support within 7 days of a charge if you believe you were billed in error. We reserve the right to change pricing with at least 30 days' notice to account holders.
You retain ownership of all data you upload or generate on the platform, including tip submissions, employee records, invoices, and schedules. By using the platform, you grant Sidework Solutions a limited licence to process, store, and display that data solely for the purpose of providing the service. We do not sell your data to third parties. You are responsible for ensuring that the data you upload complies with applicable employment and privacy laws.
The platform supports integrations with third-party services such as Google (Calendar and Drive), point-of-sale systems, and payment processors. Your use of those services is governed by their respective terms. Sidework Solutions is not responsible for the availability, accuracy, or conduct of third-party services. You grant us permission to exchange data with those services on your behalf when you enable an integration.
You agree not to use the platform for any unlawful purpose, to upload malicious code, to attempt unauthorised access to other accounts or systems, or to interfere with the platform's operation. Violation of this policy may result in immediate account suspension and, where required by law, referral to appropriate authorities.
All software, design, trademarks, and content making up the Sidework Solutions platform are the exclusive property of Sidework Solutions or its licensors. Nothing in these terms grants you any rights to our intellectual property beyond the limited licence described above. Feedback or feature suggestions you provide may be used by us without obligation.
The platform is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the platform will be error-free, uninterrupted, or free of security vulnerabilities. Tip calculation and payroll outputs are provided as operational tools and do not constitute legal or financial advice.
To the maximum extent permitted by applicable law, Sidework Solutions and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits or data, arising out of your use of or inability to use the platform. Our aggregate liability to you for any claim shall not exceed the amount you paid us in the 12 months preceding the claim.
You agree to indemnify and hold harmless Sidework Solutions and its affiliates from any claims, liabilities, damages, and expenses (including legal fees) arising from your use of the platform, your violation of these terms, or your violation of any third-party rights.
We may add, modify, or discontinue features at any time. We will provide reasonable notice of material changes. Continued use of the platform after changes take effect constitutes acceptance of the revised terms.
Either party may terminate the agreement at any time. You may cancel your subscription from your account settings. We may suspend or terminate your access immediately if you breach these terms. Upon termination, your right to use the platform ceases and we may delete your data in accordance with our data retention policy, with reasonable notice.
These terms are governed by the laws of the State of California, without regard to its conflict-of-law provisions. Any disputes arising under these terms shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except where prohibited by law.
We may update these Terms of Service to reflect platform changes or legal requirements. When we make material changes, we will notify account owners via email and update the effective date on this page. Continued use of the platform after the effective date constitutes your acceptance of the revised terms.